Case Studies

Explore how we've helped businesses across New Zealand transform their operations with custom AI solutions.

Workflow Optimisation Through Automation
Process Automation
Scripting

Workflow Optimisation Through Automation

Continuously streamlined workflows through the use of scripting, application development, and software integrations that optimise processes and reduce turnaround times.

AI-Enhanced Technical Reporting & Customer Interaction
AI Integration
OpenAI

AI-Enhanced Technical Reporting & Customer Interaction

Integrated Open AI‘s APIs to enhance technical teams' reporting capabilities and developed automated review-response tools, significantly improving customer interactions.

IMEI Verification System for Mobile Device Management
API Integration
Fraud Protection

IMEI Verification System for Mobile Device Management

Integrated an IMEI (serial number) verification API for booking in mobile devices, ensuring consistent data formatting, accurate customer device records, and providing additional fraud protection for insurance partners.

Address Verification System for Streamlined Customer Experience
API Integration
UX Enhancement

Address Verification System for Streamlined Customer Experience

Incorporated Addressfinder.net API to streamline customer work requests by auto-populating address details, significantly reducing customer effort and input errors.

Virtual Smartphone Damage Assessment System
Remote Assessment
COVID-19 Solution

Virtual Smartphone Damage Assessment System

Pioneered and deployed a virtual smartphone damage assessment system to significantly boost customer service and provide continuity during Covid-19 lockdowns.

iOS Vaccine Pass Verifier Application
iOS Development
COVID-19 Solution

iOS Vaccine Pass Verifier Application

Developed an iOS vaccine pass verifier application for checking NZ government-issued Covid-19 vaccine passes, enhancing team safety by enabling remote verification and access control, eliminating the need to be within physical distance.