Selected work
Case studies from the work we’ve shipped
Voice AI, claims automation, computer vision, and bespoke integrations. Real projects with real clients across trades, insurance, and enterprise.
Case StudyAutomated Status Updates Cut Call Volume by 40%
How milestone SMS and email updates across 27,000 annual device repairs removed two in five inbound calls, and what the pattern teaches about AI today.
Case StudyPrivacy-First Wearable AI: On-Device Voice Capture
EmbedAI explores offline wearable AI for voice capture using on-device models and edge processing, avoiding cloud dependency and data privacy risks.
Case StudyJoinery case study: real-time workforce capacity visibility
Commercial Joinery Wellington needed to see who was available and when. We built a capacity calendar that pulls live data from their job management system.
Case StudyKapiti plumber case study: automating calls and compliance
How EmbedAI built form automation and a voice AI assistant for Easy-Flow Plumbing and Drainage, cutting paperwork and capturing every call on the Kapiti Coast.
Case StudyOpenAI API Integration into FileMaker Pro ERP
How we embedded OpenAI's API into a FileMaker Pro ERP to cut insurance report writing from 30 minutes to 3, with consistent quality across technicians.
Case StudyComputer Vision AI for Insurance Claim Assessment
How we trained a computer vision model on 216,000+ device photos to reduce smartphone insurance claim settlement from days to minutes for NZ insurers.
Case StudyiOS Vaccine Pass Verification App for NZ Workplaces
How we built a native iOS scanner that let Connect NZ verify staff and visitor COVID-19 passes in seconds, replacing manual checks with contactless QR.
Case StudyCOVID-19 Remote Device Assessment for NZ Insurers
How we built and deployed a remote device assessment platform in two weeks when COVID-19 lockdowns shut down physical insurance claims across New Zealand.
Case StudyThe 15-Digit Lie Detector: IMEI Checks vs Insurance Fraud
How we added real-time IMEI device verification to an insurance claims booking workflow, validating device identity before any job was created.
Case StudyThe Automation That Ran for Years Without Anyone Watching
How we built an email-to-database automation for insurance claims that has run continuously for years without manual intervention.
What’s next?
embedai.co.nz